Privacy Policy

Sapphire Coast Rubbish Removal

Last updated: September 2026

Sapphire Coast Rubbish Removal respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains what information we collect through our website, why we collect it, how we use it and how you can contact us about your information.

What personal information do we collect?

When you contact Sapphire Coast Rubbish Removal or request a quote, we may collect information such as:

Your name
Phone number
Email address
Property or service address
Details about the rubbish removal or service you require
Any other information you choose to provide when contacting us

We only ask for information that is reasonably necessary to respond to your enquiry and provide our services.

How do we collect your information?

We may collect your personal information when you:

Submit a quote or contact form through our website
Contact us by phone, email or another communication method
Request or book one of our services
Communicate with us about an existing or potential job

Why do we collect your information?

We collect and use your information to:

Respond to your enquiry
Prepare and provide a quote
Contact you about your requested service
Arrange and carry out rubbish removal or skip bin services
Communicate with you about an existing or potential job
Keep appropriate business records
Meet our legal and business obligations

How do we use your phone number and email address?

If you provide your phone number or email address when requesting a quote, we may use these details to contact you about your enquiry, quote or requested service.

For example, we may call, text or email you to clarify the details of your job, provide a quote, arrange a collection or follow up regarding a service you have requested.

We do not use your contact details to send you a newsletter or unrelated promotional communications.

Do we share your information?

We do not sell, rent or trade your personal information.

We may disclose personal information where reasonably necessary to provide our services, operate our business or comply with the law.

This may include sharing relevant information with service providers or contractors who assist us with operating our business or website.

We will only provide information that is reasonably necessary for the relevant purpose.

We may also disclose information where required or authorised by law.

How do we protect your information?

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

However, no method of storing or transmitting information online can be guaranteed to be completely secure.

How long do we keep your information?

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including managing enquiries, quotes, services and business records.

When information is no longer required, we take reasonable steps to securely delete or destroy it, subject to any legal or record-keeping requirements that apply.

Website and third-party services

Our website may use third-party services to operate features such as contact forms, website hosting, analytics, maps or other website functionality.

These providers may process information in accordance with their own privacy policies.

Where third-party services are used, we take reasonable steps to use reputable providers and only provide information necessary for the relevant service.

Our website may use cookies or similar technologies to help the website function, understand how visitors use the website and improve the user experience.

You can generally adjust your browser settings to manage or disable cookies. Some website functionality may not work correctly if cookies are disabled.

Accessing or correcting your information

You can contact us if you would like to request access to personal information we hold about you or ask us to correct information that is inaccurate or out of date.

We will deal with reasonable requests in accordance with applicable privacy laws.

Privacy enquiries and complaints

If you have a question, concern or complaint about how we have handled your personal information, please contact us using the details below.

We will review your enquiry and work with you to resolve the issue where appropriate.

Sapphire Coast Rubbish Removal

Email: info@scrubbishremovals.com

Phone: 0495 003 362

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website or applicable privacy requirements.

The latest version will always be published on this page.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact Sapphire Coast Rubbish Removals using the contact details above.